Dashboard 101: How to Use the Service Request Dashboard

By the end of this session participants will learn how to:

• view the summary calendar for upcoming provider visits
• create a Work Order
• recognize the life cycle of the work order
• view work orders in the Open, In Progress statuses, as well as historical work orders
• add notes to work orders
• provide feedback on service providers’ performance

Learn More in ServiceChannel University: Dashboard Guide

About this Course

Course Code: SA0101

Product: Service Automation Dashboard

Offering Type: Pre-recorded Webinar

Duration: approx. 60 min

Skill Level: Beginner

Target Audience: Location Users, Regional Managers, and Facility Managers